Transportation Quotations FAQ

A: We can store any type of document on your behalf, including seven years of company accounts, sales records, confidential information, law firm documents or bank records, etc.

A: Under normal circumstances, it is more convenient to store documents in the company, but storing infrequently used documents in the company for a long period of time will waste space.

Your company should also arrange staff to manage the storage of documents.

By using ELEGANT Logistics’ document storage service, you can free up your company’s space and reduce your management costs, resulting in a win-win situation for both parties.

A: This depends on the amount of documents you have to store. Normally, a company needs a small room to store its accounts for seven years. The cost of rent is high in Hong Kong, and in commercial areas it is even more expensive. If you can reduce the amount of space you need to store your documents, you can also reduce the cost of renting space.

In our experience, some of our clients used to rent a unit in an industrial building to store all their company’s documents, and then the rent increased to tens of thousands of dollars per month. By switching to ELEGANT Logistics’ document storage service, we have not only saved the high rental costs, but also the complexities of document management.

A: We charge a monthly fee per file box.

A: If a customer has used another document storage company and has an old carton, we will accept to continue to use that carton. However, if the old carton is too damaged or severely deformed, we will advise the customer to replace it with a new one.

For new customers using the document storage service for the first time, customers can purchase a specific size of storage box for standard document storage at a special price.

A: There is no maximum quantity to store, but of course the higher the quantity the better the price.

A: We can handle the transfer of warehouses for our customers, including follow-up on the transfer, transportation and post-transfer counting and inspection services.

A: Yes, of course. We manage documents and other goods in different types of warehouses across our group. We are able to handle both large machines and small documents with ease.

A: If you are already using ELEGANT Logistics document storage service, just fill in the document pick-up form and send it to us via email, if we receive it by 4pm on the same day, it will normally be delivered to your company the next day, which is very easy and convenient.

A: If you are not yet our customer, please contact ELEGANT Logistics so that we can provide you with the right service and quotation and handle the storage of the relevant documents for you as soon as possible.

If you have become our customer, just fill in the document storage form and send it to us by email, the ELEGANT Logistics team will arrange for someone to collect the documents from your company for storage.

A: We have a document destruction service. If you are already using our document storage service, we will process your documents on time if you provide us with an email indicating the number of the document to be destroyed and the date of disposal.

A: We have an on-site document destruction service. We will provide document destruction bags for storage at the client’s office and collect the documents for destruction at the office on the date assigned by the client.

A: If it is a rush order we can deliver it to your location within 4 hours of office hours at the earliest.